On this terms and agreement, “we”, “our”, “us”, ABest refer to ABest Express Inc., its branches, and their respective employees. “He/She,” “Sender,” “You” and “your” refer to the shipper and its employees, principals, and agents. “Package” means any container or envelope that we accepted for delivery, including any such items tendered by you utilizing our pick-up receipts and/or acceptance form. “Shipment” means all packages which were tendered and accepted by us on a pick up receipt or acceptance form.
By giving us your package to deliver and receiving our official acceptance form and/or pick up receipt, you agree to all the terms of this pick up receipt and/or acceptance form. In the event of conflict between this pick up receipt and/or acceptance form and a relevant document, the ABest Terms and Conditions will control. This pick up receipt and/or acceptance form shall be binding on us when the shipment is accepted. No one is authorized to alter or modify the terms of agreement.
Fictitious ABest schedule a pick up online accounts shall be disabled and banned.
Shipper warrants the following:
The ABest courier will only have 15 minutes maximum waiting time for the Consignee or his/her authorized representative to receive the shipment. This also holds the same waiting period for pick-up of shipment at shipper’s address.
ABest reserves the right to change its delivery areas anytime without notice. In the rare moments that the shipment is sent for destinations outside of ABest’s delivery zone areas, ABest will put its best to contact the shipper and he/she has a choice to pick up at the nearest ABest branch or the shipment will be returned to the origin.
ABest Express Inc. does not limit delivery of packages to the person specified as the recipient in front of this receipt, package will tender to any person available at the time of delivery on the given address with the corresponding relationship with the consignee.
Shipments refused acceptance by the consignee will be returned to the shipper at the shipper’s expense, including but not limited to forwarding cost and return transportation. ABest will give its best effort to alert the shipper of this matter and give proper notice. In any case that the refused shipment is still unclaimed by the consignee within thirty (30) days from acceptance date, ABest is authorized to dispose of the shipment in the manner it sees fit.
In case any delivery problem shall arise caused by the shipper with reasons such as but not limited to problematic address, ABest will also give its best effort to contact the shipper. The shipper agrees that he/she is obliged to give correct delivery details and/or pay additional cost of re-delivery (if any) within thirty (30) days from date of acceptance thereof. If shipper cannot be contacted, give correct details and/or pay additional costs of re-delivery (if any), ABest holds the right to dispose of his/her shipment (30) days from the date sent to us.
ABest Express Inc. shall have a lien on all goods shipped for freight charges and/or advances of other charges of any kind arising out of transportation hereunder, and may refuse to surrender possession of the goods until such charges are paid.
No claims will be voluntary paid unless filed in writing by shipper or consignee. Claims must include copy of ABest’s Acceptance Form and/ or pick up receipt and any source of supporting documents sufficient to identify the shipment is tendered to ABest. Any claim must be filled with in 24 hours upon receipt of the merchandise. Failure to file claims with in said period shall constitute a waiver of the claims. Any court action arising from this Terms and Conditions the same shall be brought in the proper court of Pasig to the exclusion of all other courts.